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Dec
23

Action Required: Research In Motion Outage on December 22, 2009

Recently, Research In Motion (RIM) suffered a network outage related to specific versions of its BlackBerry Messenger software. This impacted some Blackberry users’ ability to send and receive messages. RIM is recommending that all BlackBerry users update to the latest version of BlackBerry Messenger. You can find details on RIM’s BlackBerry Messenger page at http://na.blackberry.com/eng/devices/features/im/blackberry_messenger.jsp

If you need assistance or have any concerns regarding the download please contact your wireless carrier for further information.

Following are a few links to news sites with more information on the outage:

http://www.nationalpost.com/news/canada/story.html?id=2372485

http://www.pcworld.com/businesscenter/article/185353/blackberry_service_hit_by_second_outage_in_a_week.html

http://www.computerworld.com/s/article/9142645/RIM_Blames_Service_Outage_on_App_Updates

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Merry Christmas

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